# Return & Refund FAQ ### Can I return my Zestrex order? Yes. We offer a **7-day return window** from the date of delivery. ### What condition should the product be in? Products must be **unused, unwashed, and in their original condition and packaging** to qualify for a return. ### Who pays for return shipping? **Zestrex covers the return shipping cost** for eligible returns. ### When will I receive my refund? Once the returned product is received and inspected, your refund will be processed. Refunds are generally issued through **bank transfer**. ### What if I receive a damaged or incorrect product? Please contact us as soon as possible with photos/videos of the product and packaging. We'll review the issue and help you with a replacement or refund. ### Are all products eligible for return? Returns are subject to our return conditions. Products that have been **used, washed, damaged, or altered** may not be eligible. ### How do I request a return? Simply contact our support team with your **order number and reason for return**. We'll guide you through the process. **Zestrex Promise:** We believe buying online should feel simple and worry-free. If something isn't right, we're here to help.

**Zestrex Promise:** We pack every order carefully and work to get it to you as quickly and safely as possible.

no, we currently ship only in india . but soon we will expand

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

We accept all major UPI and other secure payment methods at checkout.As well as Cod is available too